We have a proven success formula that works for our patients.
Information Gathering
We take our time to find out about you. Whether you’re coming in for a routine eye examination for peace of mind or you have a specific worry or concern we are here for you.
We like to learn about you – what work you do, what your hobbies are, what sport you play so that we can help you find a pair of glasses and lenses to go with your lifestyle.
The Eye Examination
Our patients choose to come to us because we have highly qualified optometrists who look after our patients. They understand how to make the most of our hospital-grade equipment to bring you accurate measurements of your eye health and your vision. They are friendly and have the time to spend with you talking through their findings and any concerns that you may have.
After the eye examination, they will discuss their findings with our frames and lens experts who will ensure you get the correct frames and lenses you need.
Choosing the Right Frames & Lenses
Each season we look at collections from designers across the globe and bring you the world’s finest eyewear in our store. We have great relationships with the most admired and inspirational eyewear designers and their companies.
We have partnered up with Seiko Vision, who help independent opticians across the country with lens solutions for all scenarios.
We take the hassle out of choosing glasses with our recommendations and we know what lenses will go with your frames and lifestyle.
The Collection
Collecting your glasses is like picking up your clothes from a tailor or seamstress. We will ‘fit’ your glasses for you, make sure they are comfortable and you can see clearly. We don’t rush you or just hand it over in a bag, we need to know that you are leaving with a pair of glasses that look great and work for you.
And if you have any issues we would expect that you pop in the store and allow us the chance to solve the problem. Usually, it’s just a minor adjustment.
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